Last Updated: June 2026
Introduction
Soluvery Inc. ("Soluvery", "we", "our", or "us") is committed to protecting your privacy and handling your information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, use any Soluvery application, interact with our support team, or engage with our products and services.
Soluvery develops security, governance, compliance, productivity, and workflow solutions for Google Workspace. Our applications may integrate with Google Drive, Gmail, Shared Drives, Google Workspace administration tools, and other Google Workspace services as authorized by users.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, company name, billing information, support requests, and communications.
When you visit our website, we may automatically collect technical information such as IP address, browser type, device information, pages visited, referral sources, and session data.
When you authorize a Soluvery application, we may access Google Workspace information necessary to provide the requested functionality. Depending on the application and features used, this may include metadata, permissions, sharing settings, ownership information, workflow data, email metadata, or other Google Workspace information explicitly authorized by the user.
What We Do Not Access or Use
Unless explicitly required for a specific feature and clearly disclosed during authorization:
- We do not read, analyze, or store customer content beyond what is necessary to provide requested functionality.
- We do not sell customer data.
- We do not use customer data for advertising purposes.
- We do not use customer Google Workspace data to train generalized artificial intelligence or machine learning models.
How We Use Information
We use information to provide requested services, authenticate users, process subscriptions, deliver application functionality, improve reliability and security, respond to support requests, comply with legal obligations, and enhance our products.
Artificial Intelligence and Machine Learning
Soluvery does not use customer content, Google Workspace data, emails, documents, spreadsheets, files, messages, or other customer information obtained through our applications to train generalized artificial intelligence (AI) or machine learning (ML) models.
Data obtained through Google Workspace APIs is not used to develop, improve, or train generalized AI or ML systems.
Data Sharing
We do not sell personal information.
We may share information with trusted service providers that help us operate our services, including cloud hosting providers, payment processors, analytics providers, customer support platforms, and authentication providers. These providers may only process information for authorized business purposes.
Data Security
Protecting customer data is a core priority.
Soluvery implements industry-standard security measures including encryption in transit, encryption at rest where applicable, least-privilege access controls, secure cloud infrastructure, security monitoring, logging, and periodic security reviews.
Soluvery applications comply with Google's requirements for Google Workspace integrations, including applicable CASA security assessments.
Data Retention
We retain information only for as long as necessary to provide services, maintain subscriptions, resolve support requests, comply with legal obligations, and protect against fraud or abuse. When data is no longer required, it is securely deleted or anonymized.
Account Deletion and Data Removal
Customers may stop using our services at any time by uninstalling Soluvery applications, canceling subscriptions, or contacting our support team. Upon verified request, applicable customer data will be deleted within a reasonable period unless retention is required by law.
International Data Transfers
Soluvery operates globally and may process information in countries where we or our service providers operate. Appropriate safeguards are implemented where required by law.
Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to certain processing activities.
Cookies and Similar Technologies
We use cookies and similar technologies to maintain website functionality, improve user experience, understand website performance, and measure product interest.
Third-Party Services
Our website and services may contain links to third-party websites or integrations. We encourage users to review the privacy practices of those services independently.
Children's Privacy
Our services are intended for business and professional use and are not directed toward children under 13 years of age.
Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]